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SUMMARY
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Summary: The SCB mobile application experienced a significant outage. Customers were unable to access the app for transactions such as payments and balance checks.
The issue was widely discussed on social media, with users expressing frustration over the repeated occurrences of the app's downtime, especially at the end of the month when financial transactions are critical. Key Points:
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The SCB mobile application faced a service disruption.
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Users were unable to perform financial transactions through the app.
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The incident caused customer dissatisfaction and affected the bank's reputation.
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Some customers had to resort to using cash or other banks' services due to the outage.
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There were comparisons made with other banks, such as Kasikornbank (KBank), which reportedly had fewer outages.